Privacy Policy

Last Updated: May 15, 2025

At Addis Limo Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and payment information.
  • Booking Information: Pickup and drop-off locations, dates and times of service, and special requests.
  • Communication Information: Records of your communications with us, including emails, phone calls, and messages.
  • Website Usage Information: IP address, browser type, device information, pages visited, and other analytics data.

How We Use Your Information

We may use the information we collect for various purposes, including:

  • Processing and confirming your transportation bookings
  • Providing customer support and responding to inquiries
  • Sending important service notifications and updates
  • Processing payments and maintaining billing records
  • Improving our services and website functionality
  • Customizing your experience and providing personalized offers
  • Complying with legal obligations

Information Sharing

We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services, such as payment processors and email service providers.
  • Business Partners: Trusted partners who help us deliver our services, such as chauffeurs and dispatchers.
  • Legal Requirements: When required by law, court order, or governmental authority.

We do not sell your personal information to third parties.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure servers, and regular security assessments.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Withdrawing consent for certain processing activities
  • Requesting restriction of processing or objecting to processing
  • Data portability
  • Opting out of marketing communications

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

Children&aposs Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new Last Updated date.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

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